Change the Primary User

When you create an On Demand business account, you become the primary user on that account by default. If needed, you can assign another user in your organization to be the primary user on the account. You may need to make this change if you are leaving the organization or if you will not be available for a given period of time and need someone else to take over your responsibilities managing the On Demand business account.

Note: Only users who have the On Demand Training Administrator security role can become the primary users on an account.
  1. In On Demand, click the My Account link in the top navigation bar.
  2. On the Account Details screen, click the Change link next to the primary user name.

    View Account Details

  3. On the Change Primary User window, select on of the users in the list. The window displays only users who have the On Demand Training Administrator security role.

    Change Primary User screen

  4. Click Select. The Account Details screen displays the new primary user.